Shipping policy

SHIPPING POLICY

Last updated: July 30, 2026

ORDER PROCESSING

Orders are normally prepared within 1–3 business days, excluding weekends and public holidays. You will receive a confirmation email after placing your order and a shipping confirmation when tracking becomes available.

SHIPPING ORIGIN

Orders are dispatched from Hong Kong.

DELIVERY ESTIMATES

Standard delivery to the United States is typically 7–15 business days after dispatch. Delivery to other international destinations is typically 7–20 business days after dispatch. These estimates are not guarantees and may be affected by customs inspections, carrier delays, severe weather, or local holidays.

SHIPPING COSTS

Available shipping methods and charges are shown at checkout before payment. Customers can review the total order cost before completing a purchase.

TRACKING

Tracked delivery is provided when available. Tracking may take several business days to update after the parcel has been handed to the carrier.

CUSTOMS AND IMPORT CHARGES

International customers are responsible for any customs duties, import taxes, or local handling fees charged by their destination country unless these charges are included at checkout.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has been dispatched.

LOST OR DAMAGED PACKAGES

If your parcel arrives damaged, or tracking shows a delivery problem, contact us promptly with your order number and relevant photographs so we can investigate with the carrier.

CONTACT

For shipping questions, email 19828627626@163.com. We normally respond within 2 business days.